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WE'RE HIRING - VENUE ASSISTANT MANAGER

DHP Venue Assistant Manager – Job Description

JOB TITLE: Venue Duty Manager
TEAM/DEPARTMENT: Rock City
LOCATION: Nottingham
REPORTS TO: General Manager
RESPONSIBLE FOR: Venue staff, Security

Context
Rock City is one of the biggest names on the UK club and live music circuit and has been since it first opened its doors three decades ago. An exciting opportunity to be part of the team at Rock City has come up, and if you feel you have the expertise and drive to manage such a prestigious venue, we would like to hear from you.
Job Purpose
To ensure the venue is operating at a safe and excellent level of service through management of venue staff and compliance procedures and to ensure the venue is operating at a profit through monitoring of controllable costs on a nightly basis. To ensure all venue staff are meeting the requirements set out for their particular job.
To provide support to the General Manager through duty shift management and any other duty as reasonably requested.
Key Responsibilities
1. Duty & Shift Management of the Venues
Responsible for ensuring the venue is safe for staff and customers and completion of venue checklists and monitoring during opening hours. Responsible for delegated DPS role for the venue when the duty managing (DPS not present) and ensure that the venue is operating according to Licensing laws and conditions of the venue license. Briefing bar staff and security
Managing all venue staff’s performance at the event (including prep and end of night), including providing feedback to staff and relevant manager where required and taking any disciplinary actions where necessary.
High level of performance during clubnight operation
Dealing with bands and tour managers
Performing settlements
Cashing up tills
Creating P&L’s and distributing internally
Alarming and securing both venues


2. Co-ordination of Bar Personnel
Production of rotas for bar personnel in a suitable time frame as requested by the General Manager
Production of rotas for cleaning personnel in a suitable time frame as requested by the General Manager
Bar personnel and cleaners to be rota’d in accordance with budget and financial targets as distributed by the General Manager

3. Management
Venue Systems & Procedures
Security
Liaising with Security on show days and club nights
Generating Security briefs to be presented to security staff on a nightly basis

Assistance to GM
Assist the General Manager in the venue operation, including staffing or systems as directed by the manager
Covering the work of other Assistant Managers during their absence (holidays, illness etc) as directed by the General Manager

Finance
Comply with and ensure that company financial procedures are kept to
Maintenance of venue accounts sheets: P&L

Compliance
Responsible for production, completion and verification of venue compliance documentation (bar refusal sheets, bar hygiene checklists, club checks, closing club checks, toilet check sheets, housekeeping records, accident reports)
Responsible for the completion of the venue’s weekly filing system
Updating and monitoring the company’s accident management system

4. Payroll, Recruitment & Development

Responsible for inputting, checking and updating staff Payroll information and wages
Co-ordinating staff holiday requests
Ensuring all staff files are fully completed and all required documentation has been provided and correctly completed
Responsible for the recruitment, training, appraisal and development of venue staff (retail, reception, cloakroom, cleaners, maintenance)
Assistance to the General Manager in knowledge and development of personnel standards and execution of sales procedures; including food service, table service and bar service
Devising rota’s for retail and cellar staff
Responsible for producing and inputting data to security timesheets and liaising with security contract provider

If you would like to be part of our exciting organisation and feel that you meet the above requirements, please apply with your CV and a covering letter to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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