Venue Info

Disabled Access Information

Due to the current layout of the our venue we have limited disabled access, we are currently unable to accept motorised wheelchairs. If you would like to talk to someone further about specifics for our venue please call 0115 950 6547 and we will endeavour to answer all your queries.

Level Access is incredibly difficult to provide but we welcome as many disabled people as we can and offer free Essential Companion tickets to enable those that are able to access the venue. Access Cards offer automatic entitlement to the free companion ticket.

.

STANDING AND QUEUEING

Seating can be provided on request and Access Card holders with difficulty standing and queing can get in touch to arrange early entry.

.

WHEELCHAIR ACCESS

Due to the current layout of the our venue we have limited disabled access, we are currently unable to accommodate customers with larger or motorised wheelchairs in the main hall. We can accommodate wheelchair users in Black Cherry Lounge and Basement as we have only one small change in level to access these areas. If you would like to talk to someone further about specifics for our venue please call 0115 950 6547 and we will endeavour to answer all your queries. We are currently working very closely with Attitude is Everything to establish the best way to improve our facilities.

.

SHORT DISTANCES

There is a pay and display car park with accessible bays across the road from the venue and on street blue badge parking is free of charge in various areas nearby. Most parts of the venue have stepped access and the main hall is only accessible via 1 flight of stairs at the rear of Rock City or from Black Cherry Lounge.

.

ACCESS TO TOILETS

We have one disabled toilet in the Black Cherry Lounge which is accessed via the Black Cherry Lounge with a small change of level on entrance from the pavement. We do not have a disabled toilet in the main hall, however staff will try to ensure speedy toilet access to Access Card holders with the WC symbol.

.

ASSISTANCE DOGS

Given the nature of the venue we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances.

.

ESSENTIAL COMPANIONS

Customers with accessibility difficulties who need a full time assistant in order to attend the event are eligible to purchase 2-for-1 tickets, in order to bring a personal assistant or carer to the event at no extra cost. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to This email address is being protected from spambots. You need JavaScript enabled to view it. . We accept the Access Card as proof of eligibility and will provide the stated assistant tickets for that card.

.

ACCESSING VISUAL INFORMATION

For customers with difficulty accessing visual information our phone line can provide you with additional information to meet your needs.

.

ACCESSING AUDIO INFORMATION

For customers with difficulty accessing audible information pre visit feel free to use type talk to get in touch or any of the other communication methods via our website.

For more information please go to: http://www.accesscard.org.uk/providers/rock-city/

.

.

CONCERTS:
For all concerts at Rock City, please book a standard entry ticket through www.alt-tickets.co.uk and then email proof of eligibility to This email address is being protected from spambots. You need JavaScript enabled to view it. . Any of the below are excepted, in addition we will review an application without these forms of evidence on a case-by-case basis.
- Front page of DLA / PIP
- Front page of Attendance Allowance letter
- Evidence that registered severely sight impaired
- Recognised Assistance Dog ID card

Once your request has been received and approved we will email you back with further information as to how your personal assistant ticket will be issued. In order to get a personal assistant ticket, you MUST book your ticket through www.alt-tickets.co.uk.

.

CLUB NIGHTS:
For all club nights at Rock City registered disabled customers are entitled to a free personal assistant entry ticket. Please be advised we may request proof of eligibility.

If paying on the door, disabled customers will have to pay for entry but their personal assistant will not. Please note that if advance tickets are available for a club night, the process is the same as for concerts (above).

For any additional enquiries please contact us on 0115 950 6547.

 

More info

Mobile Phone Security

All Rock City customers should be aware that in recent years mobile phone theft on entertainment and licensed premises around the country has been on the increase. In order to minimise the chance of this happening to you when in Rock City, please follow this advice:

 

Keep your phone close by at all times
Never leave it on a table
Use the cloakroom for coats and bags
Avoid putting it in back pockets or side pockets on cargo pants
Keep your handbag closed at all times and never leave it on the floor or under a table
Use “Find My Phone Apps” on Smartphones and tablets (follow links for more info Apple Android WP8)
Register your phone at www.immobilise.com
Lock the keypad using a PIN number or pattern  code
Tell any member of staff or security if you see anyone acting suspiciously

 

 

If you find your phone has gone

Tell any member of staff or security in the venue as soon as you realise
Send an email to see if it’s been handed in at www.rock-city.co.uk

 

More info

Contact Rock City

Address:
8 Talbot Street, Nottingham, NG1 5GG

Website:
www.rock-city.co.uk

Telephone:
Fax: 0115 941 8438

Stage Times, Event Information, Ticket Enquiries:
0115 896 4456

For all non ticket and event information telephone:
0115 950 6547

Contact us:

BOX OFFICE
This email address is being protected from spambots. You need JavaScript enabled to view it.

LOST PROPERTY
This email address is being protected from spambots. You need JavaScript enabled to view it.

More info

Venue History

Over thirty years of music history

A Brief History

Rock City is one of the biggest names on the UK club and live music circuit and has been since it first opened its doors three decades ago. On Thursday 11 December 1980, the day Rock City first opened its doors, Abba were at number one with Super Trooper, John Lennon had just been shot, The Empire Strikes Back was still on its initial cinema run, Margaret Thatcher was just a year into her reign as Prime Minister and a packet of 20 cigarettes cost less than 40p.

More info

Getting to Rock City

Directions to the Rock City

Getting here by train:

The nearest station is Nottingham Station, Carrington Road, NG2 3AQ.

To reach Rock City from the train station it is approximately 15-20 minutes walk. Head right out of the station and walk towards the Broadmarsh Centre. Continue straight up Listergate, onto Albert street and across the Market Square. Cross the Square to Market Street and head up towards the Royal Concert Hall. Rock City is towards the back of the Concert Hall on Talbot Street.

 

Getting here by tram:

The nearest tram stop is Royal Centre, which is located around a 2 minute walk from Rock City. Special discounted 'Event' tram tickets are available, these can be purchased at the self-service machines at each tram stop. Trams from Nottingham train station take around 7 minutes to get to Royal Centre.

 

Getting here by bus:

The following routes stop outside Rock City: 78, 79, 80, 35, 36

The nearest bus station is Victoria Centre:
Victoria Bus Station
York Street
Nottingham
NG1 3QN

For more information visit www.nctx.co.uk

 

Car drop off/setting down points:

 

You can pick up and set down at Stanley Place, which is behind the venue.

More info

Hotels

Hotels close to Rock City

Rock City has many hotels located within a close vicinity that are only a short walk or a short taxi ride away...

More info

Competition Terms and Conditions

Competition Terms and Conditions

Competition Terms and Conditions

More info

Jobs

Working at Rock City

Want to work at Rock City?

More info

Customer Policy

Customer Policy - Rock CIty

GENERAL POLICIES:

To offer the best customer experience Rock City operates some general policies that customers are advised to adhere to.

 

Rock City encourages people to drink responsibly, for more info please visit drinkaware

 

More info

Commercial Opportunities

Sponsorship, corporate packages, retail opportunities

There are a number of sponorship and brand partnership opportunities at Rock City and at our three festivals - Dot to Dot, Hit the Deck, Detonate Indoor Festivals and Splendour. We are particularly interested in innovative and creative ideas.

More info

Privacy Policy

We take your privacy very seriously

Daybrook House Promotions Limited and its associate companies are part of the DHP Group

("DHP Group", "we", "our" and "us")

DHP Group take your privacy very seriously so we guarantee that we will not use any information you give us for any other reasons that those stated. If you have joined Rock City Mailing List via the Mailing List form or by responding to an offer to join the Mailing List, we will send you information about

More info